News Brief

Mpower Communications has released VoicePipe, its hosted IP PBX product for small and medium enterprises and the Fortune 1,000. VoicePipe is available for agents to sell in the Chicago market and soon will be available nationwide. VoicePipe comes with free maintenance; system upgrades; free interoffice dialing and IP-to-IP calling from within the network; Outlook integration; Microsoft Internet Explorer toolbars to manage call controls (do not disturb, call forwarding, voice mail, etc.) and the ability to self-service. Enterprises have a choice of using IP phones from Cisco Systems Inc., Polycom Inc. or Xten.

Intelisys has announced two new partnerships with supplier partners Verizon Communications Inc. and Sprint. The master agency says the addition of Verizon continues to build on Intelisys successful LEC Sales Referral Program. The Sprint partnership will focus on wireless voice and data opportunities, taking advantage of new revenue streams available to the Intelisys Partner Community.

Geckotech LLC has released its Silver SOHO VoIP package designed for the SMB customer that doesnt require a full T1 solution but needs a converged voice and data solution. The package provides unlimited local and long-distance for a fiveto 12-person office. It includes DSL, cable or Ethernet access and equipment with a maintenance contract. Among the features are auto attendant, electronic faxing and ad hoc conferencing for up to eight parties.

RPM Software has improved the automation features in its latest release of its partner relationship management solution, code-named Phoenix. RPM v3.7 will offer users the ability to automatically populate order forms, client proposals, contracts such as NDAs and agent agreements, as well as create a larger variety of custom reports on the fly. Agents print the form, obtain a customer signature and fax the completed order to the carrier. In addition, customized proposals can be created with any type of branding for client presentation.

OPEX Communications has unveiled OPEX Wireless for consumers and OPEX Internet Voice, a suite of VoIP services for residential, SOHO and SMBs. Both new services are available to agents. OPEX Wireless, an MVNO using the Cingular Wireless network, offers a per-minute plan and three bundles with an option for shared minutes targeting low-volume consumers.

TNCI has enhanced its online agent portal, TNCI Agent Access. The changes, known as Workflow, are the latest in a series of enhancements designed to let agents and subagents track orders by customer and product throughout every step in the TNCI system. Workflow also lets users confirm the estimated value of an account, and determine when that order and account will begin to generate commission payments, new business bonuses and more.

PowerNet Global Communications has hired Ralph Metz as its agent development manager. Metz, who started at PNG in early June, comes to the CLEC from BCN Solutions Express, a master agency, where he served as vice president of sales and marketing. At PNG, Metz is responsible for agent recruitment in the western region. PNG markets its local and long-distance bundles through independent agents and affinity groups.

Geckotech LLC
Mpower Communications
OPEX Communications
PowerNet Global
RPM Software
Verizon Communications Inc.

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