In Box

Posted: 07/2002

In Box

SPs Lack Bite with SLAs

response to "SLAs need Teeth" (PHONE+, May 2002, Soapbox by Peter H.
Salus, click here,) NetTest’s Fastnet offers
SLA verification that can and is used by large enterprise and government
organizations as well as, service providers looking to justify their SLAs.

I do however agree with the article.
The trouble lies in the fact that service providers do not want to invest in
technology that will prove their deficiencies and enterprise organizations do
not want to monitor someone else’s network.

Sean Zinn
NetTest Account Manager – West



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