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Coronavirus Threat: Big Opportunities for Video Conferencing in the Channel

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Group videoconferencing

… everything we can” to provide resources and support to those navigating the coronavirus outbreak.

Zoom's Laura Padilla

Zoom’s Laura Padilla

“For our basic (free) users in China, we’ve lifted the 40-minute limit on meetings with more than two participants, providing unlimited time to collaborate,” she said. “We’re proactively monitoring servers to ensure maximum reliability amid any capacity increases, as uptime is paramount. We’re scheduling informational sessions and on-demand resources so anyone can learn how to use the Zoom platform with ease — and at their convenience.”

To ensure all of its K-12 districts and other institutions can most effectively leverage Zoom for virtual education during this time, Zoom is: temporarily removing the 40-minute limit on basic accounts for schools in Japan and Italy, and by request for K-12 schools in the United States; providing multilanguage resources specifically designed for principals, vice principals, teachers, students and parents to set up and use Zoom; and expanding live trainings, webinars and recorded offerings to share best practices for using the platform.

Additionally, Outschool, a marketplace for live online classes, has made available free remote teacher training webinars demonstrating how to adapt teaching practices and curriculum to a live video chat classroom, Padilla said. These webinars are led by Outschool’s teachers who have transitioned from in-person to online teaching.

Video communications allows users to meet face to face, collaborate, share documents and more without having to leave home,” she said. “With many companies asking employees to work from home, video communications is an ideal solution to keep employees from interacting with others who may be ill with or carrying the coronavirus.”

Customers are looking for solutions to ensure business continuity while supporting entire workforces from home environments, Padilla said. In turn, customers are asking their partners to recommend the best solutions for remote and distributed workforces to maintain business continuity, efficiency and productivity — all with a minimal learning curve, she said.

“Partners are looking to work with Zoom even more closely than ever to help them craft the right solution for their customers in this environment,” she said. “Zoom offers a wide variety of support for partners to help them communicate the benefits of using video communications to their customers. From account managers, online academies, webinars, how-to-videos, whitepapers and the like, partners have an array of resources to support their selling efforts.”

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