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ConnectWise CEO: Managed Security Increasing Focus for Company

Focus on managed security

With the EU’s General Data Protection Regulation (GDPR) now in force and similar regulations likely to follow, MSPs will need all the help they can get in providing their customers with sufficient security to ensure compliance.

That’s according to Arnie Bellini, ConnectWise’s CEO. The company’s Automation Nation 2018 conference is taking place this week and includes 1,300 attendees.

ConnectWise’s customer base is the channel.

ConnectWise's Arnie Bellini

ConnectWise’s Arnie Bellini

ConnectWise’s solutions are used by more than 22,000 partners in more than 70 countries. Billings increased 22.5 percent in North America and 32.1 percent internationally year over year.

Craig Fulton, ConnectWise’s chief product officer, said his company has been focused on backup and disaster recovery and now “we want to get focused on that security stack.”

“We want to deliver a dashboard for them where they can see all the layers of security in one place,” he said. “There’s all these layers to security and it usually requires multiple solutions to pull that off, and so in ConnectWise Unite, we’re working on a single dashboard that will bring all of those solutions into one place for them. That’s our big push right now. And our ecosystem strategy is to provide one security dashboard.”

In a Q&A with Channel Partners, Bellini talks about his company’s increasing emphasis on security and its increasing investment in innovation.

Channel Partners: What’s the theme or focus of this conference, and how does it differ from previous conferences?

Arnie Bellini: Open ecosystem is a big message for us. We’re creating a framework that allows the entire ecosystem to plug into technology teams and where technology teams are doing their job; they’re doing it in Manage and they’re doing it in Automate. We’re promoting a very open ecosystem and open API set, to the point where we’re actually funding it. We announced (last November) a $10 million fund to fund innovation for interconnectivity of our ecosystem. The Tech Tank (innovation competition) was a pretty cool thing for us … we found three solutions out of a group of people who entered it who came up with great ideas and innovations, things that fit gaps in our ecosystem. We’re excited about that because we didn’t know where that was going to go, but it turned out great; these solutions they came up with are fantastic. It’s nice to see people tackling some problems in our industry and integrating it to the ConnectWise platform. We’re doing a great job of …

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