CenturyLink, Level 3 Channel Chiefs: Fierce Competitors Now on Same Team

Business Arm Wrestling

… our partners; their opinions count, they mean everything to us, and so we’ll factor that in and we’ll get things right and come back to them with something that utilizes the best practices from both organizations. We will take as much time as we need or we’ll go as fast as we need with regard to getting things right for our partners.

CenturyLink's Garrett Gee

CenturyLink’s Garrett Gee

GG: I think that there are some practices or processes that we can consolidate quickly, but we’re going to want to listen to our partners and get feedback from them during this transitional period, and take the time that we need, because there are certainly policies – for example, something like a partner agreement – that we can’t rush the field as it relates to that. We need to take our time and get it right the first time.

CP: What will be the channel leadership structure and how will that help partners?

GG: First of all, I’d like to say we’re really excited about the leadership team in general for the go-forward indirect team. With Lisa Miller a proven executive in this space leading the charge, and JD and I working in unison on specific objectives. I couldn’t think of a better way to face our partners in the market. So we’re elated on where this is going, and as it relates to the leadership team, we’re in the phase right now of building out that organization below us and I would say our strategy is to make sure we have a balanced team of CenturyLink folks as well as former Level 3 leaders so we can face the market as efficient[ly] as possible.

JD: Imagine if your fiercest competitor, your most competent competitor in the marketplace suddenly becomes your partner, and that is what’s happened with Garrett and I. We’ve been battling for a while now, and winning deals and making the marketplace even better for that effort, and now we get to partner up. So in addition to all the things he just said, from our boss to those who work for us, it’s really, really cool to be able to go to market now in a partnership with Garrett and attack, attack, attack. I feel sorry for those that come against us. We’re excited about it, and this leadership team is going to be second to none.

CP: Are your titles and roles going to change?

JD: Unofficially, of course, we’re both channel chiefs. What our leader, Lisa Miller, decided was, let’s utilize both of these guys in the the areas where they’re best suited, or at least play to our strengths. There is no better person in the field, in territory, running sales and leading the charge than Garrett. The guy knows how to close deals, he knows how to get things done; his background is in engineering, which by the way makes him extremely dangerous in sales. So for me, watching him do his thing in the field is incredible, and quite frankly critical to our success. On my side, she’s asked me to jump in with our top 25 partners and lead the strategic charge there. So I’m laying down the pathway for him and …

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  1. Avatar Jim Argo January 2, 2018 @ 1:25 pm

    Tcom has a construction and installation services agreement with Level 3, will the agreement be grandfathered with Century Link?

    Jim Argo

  2. Avatar Jim Argo January 2, 2018 @ 1:28 pm


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