Foxwood also cited QTS as a successful provider. The company provides data-center offerings across a diverse footprint spanning more than 6 million square feet of owned data-center space throughout North America.
“Competition is fierce in this space, with Amazon, Microsoft, Google and IBM having deep pockets [to] drive down costs to end users, while simultaneously releasing scores of new services, rendering high barriers to entry for newcomers, and making margins increasingly lean for smaller providers,” Tonthat said. “Customers demand agility and have become much savvier consumers in their selection of a provider. There is no loyalty where the customer will and can simply wholesale-move their data from a provider to another. This makes retaining customers challenging, and with multiple clouds and single-pane management of disparate clouds, this trend will continue.”
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