Billing Concepts Inc. (Booth 509), announced the launch of BC Billing Essential Transaction Information (BETI), a new product designed to assist a service provider’s ability to grow its paying customer base.
Complications in the management of telephone records for billing purposes result in revenue losses and operating costs estimated in excess of $1 billion annually for both local and long-distance carriers.
Billing Concepts’ new offer builds upon the company’s Revenue Recovery service launched in June 2001 to match rejected call records through its proprietary billing name and address (BNA) database for direct billing.
BC BETI adds the ability for service providers to proactively determine whether an account is billable through LECs by searching its databases before services are deployed, company COO Don Philbin explains. Further, he says, it widens the search to include other third-party sources, including the IntelliBase NRLLDB operated by Intrado Inc.
"With the BC BETI application, Billing Concepts provides easy access to a wide range of billing information elements, eliminating the need for customers to manage multiple vendor relationships," Philbin says. He notes the database now includes about half a dozen sources which will be supplemented as needed over time.
"As we continue to build the hub, it helps us on the back end," Philbin says, explaining that BC BETI can be used for front-end screening and back-end matching.
Both services are available for batch processing as well as single-number lookups through a Web-based interface.
The service is available as an add-on for existing clearinghouse customers or as a standalone service. Pricing is transaction-based with a fee per search per number that varies depending on the parameters of the search. Philbin says the search criteria is menu-driven and offers various types of searches (e.g., best-known address, Return Code 50 or area code split) within any number and combination of the available sources.