20 Top UCaaS Providers for 2020: The CP List Version 3


Twenty, 20

Dialpad logoDialpad

Arnold and McBain cited Dialpad as a successful provider. The company is making paid versions of all of its products – Dialpad Talk, Dialpad Sell, Dialpad Support and UberConference – available for free to companies and individuals moving to remote work due to COVID-19.

Fuze logoFuze

Arnold and McBain named Fuze a successful provider. Last month, Fuze unveiled its integrated CCaaS solution embedded within its UCaaS platform. It reduces the friction of switching between UCaaS and CCaaS applications for contact center agents and supervisors. And it provides cross-functional collaboration within their organizations.

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