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20 Top UCaaS Providers for 2020: The CP List Version 3

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Zoom has been garnering lots of bad press lately for security and privacy issues. However, it added more users in the first quarter than all of 2019 due to the COVID-19 pandemic.

Zoom has become a serious contender and looming threat for UCaaS vendors, Castanon said.

Other Notable Providers

This list by no means encompasses all noteworthy providers. Others cited by the experts include 3CX, Evolve IP, Masergy, NTT, Orange Business Services, Star2Star, Tata, Unify, Verizon, Vodafone, Wildix and Windstream.

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