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ScanSource Broadens Avaya Portfolio with Cloud Office

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Cloud Computing

ScanSource on Tuesday said it will offer Avaya Cloud Office by RingCentral, the all-in-one cloud solution for voice, team messaging, video conferencing, collaboration and more.

Avaya and RingCentral previewed Cloud Office earlier this year at Avaya Engage 2020, with general product availability coming March 31. it’s based on RingCentral’s UCaaS platform with Avaya phones, services and migration capabilities.

Intelisys' Mark Morgan

Intelisys’ Mark Morgan

“ScanSource’s deep domain expertise in the Avaya portfolio and Intelisys’ support and expertise in the UCaaS market is a combination that sets a high standard, and one we believe will help all of our partners be successful,” said Mark Morgan, president of Intelisys, a ScanSource company. “With this, our partners can now sell a complete suite of Avaya solutions – as well as all of the connectivity – for whatever path their customer chooses, backed with our exceptional presales, finance, solutions engineering and technical teams.”

The work-from-anywhere cloud solution provides unified communications across voice, video, team messaging, file sharing and fax.

The company contends that it’s uniquely positioned to help VARs and agents succeed in both their hardware and cloud practices, and the addition of Avaya Cloud Office by RingCentral further strengthens ScanSource’s already robust suite of cloud offerings, tools, resources, and expertise. Partners can tap into ScanSource’s comprehensive portfolio of hardware offerings and provisioning services, resulting in the creation of a seamless, turnkey communications solution, the company said. Intelisys Cloud Services University provides training resources to help partners interested in building a cloud practice.

Given the urgent need for UCaaS and remote workforce solutions as businesses worldwide dramatically increase the number of employees working from home, partners can register for a ScanSource webinar, March 24, at 2 p.m. ET.

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Avaya and RingCentral formed a strategic relationship in October after months of speculation about Avaya being acquired. RingCentral contributed $500 million to the deal and agreed to be Avaya’s exclusive provider of UCaaS solutions.

Publicly traded RingCentral beat earnings forecasts when it reported its Q4 numbers last month. Total revenue increased 34% year over year to $253 million and subscription revenue increased 33% to $229 million.

“Fourth-quarter results were outstanding, driven by continued momentum in midmarket and enterprise markets. We are very excited to have surpassed our previous goal of a $1 billion annual revenue run-rate ahead of schedule,” said Vlad Shmunis, founder, chairman and CEO of RingCentral. “Our success is rooted in our deep commitment to product excellence and a culture of strategic partnerships, as evidenced by our unique relationships with AT&T, Avaya, and now Atos. These partnerships are a strong validation of our industry leadership and provide additional opportunities for our long-term growth.”

Earlier this month, distributor Jenne was the first to be named a master agent for Avaya Cloud Office.


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