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COVID-19 Prompts More Responses from Ingram Micro, LogMeIn, More

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… free cloud phone and UCC services through the end of the school year via LogMeIn’s GoToConnect platform.

Paul Gentile, LogMeIn’s senior director of product marketing for UCC, said his company’s primary sales channel for GoToConnect is through its partners and they will be able to extend this offer for K-12 to their networks.

LogMeIn's Paul Gentile

LogMeIn’s Paul Gentile

“We have heard from our partners that they wanted an avenue to help the parts of their networks most in need, such as K-12,” he said. “We recognized that we were in a unique position to do that through the remote work technology LogMeIn makes. For K-12, we thought it was important to offer our full UCC platform with GoToConnect to not only provide audio and video meetings, but also cloud telephony so they could use the technology across their organizations to maintain business continuity and keep the lines of communication open during this uncertain time.”

Over the last month, LogMeIn has seen usage of its GoToMeeting and GoToWebinar product lines grow as entire populations shift to remote work and the number of users is increasing daily.

Also Tuesday, RedSky Technologies announced it is offering a 60-day complementary Enhanced 911 service designed specifically for organizations deploying remote worker programs. The solution will include RedSky’s national cloud-based E911 solutions, E911 Anywhere and MyE911. Combined, they will provide location identification and proper routing for new work-at-home workers and travelers dialing 911 from company-provided devices and softphones outside the office.

RedSky’s E911 solutions can help transition organizations to a decentralized environment, while keeping them protected and compliant with newly enacted federal E911 legislation. RedSky works with business partners and resellers.

“Our commitment to public safety has always been the core of our business, and in light of the current pandemic, we want to ensure that all organizations are able to provide E911 protection for their employees quickly and cost-effectively,” said Tony Maier, RedSky’s president.

In addition, PTC, a global computer software and services company, is offering two solutions for free to industrial customers and educators.

Vuforia Chalk enables remote workers to engage collaboratively with each other from home or anywhere else leveraging augmented reality. Onshape helps address challenges related to remote learning, and science, technology, engineering and mathematics (STEM) education by giving teachers and students a tool that enables them to collaborate on design and engineering projects over the internet.

During the COVID-19 pandemic, normal business that is typically done by many of PTC’s customers is being pushed aside as these companies prioritize activity that helps them respond to the crisis. Some organizations are dealing with country-wide lockdown, some are consolidating and others are refitting or prioritizing production to produce critical supplies as soap, hand sanitizer and masks, the company said.

PTC said it is committed to supporting them every step of the way as they navigate these new challenges.

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