COVID-19 Prompts More Responses from Ingram Micro, LogMeIn, More



As the number of new coronavirus cases continue to climb, an increasing number of companies in the channel are coming forward with programs and solutions to help partners and customers stay afloat.

Responding to the financial constraints and market challenges U.S. and Canadian SMBs are facing, Ingram Micro has unveiled two new partner financing programs extending $110 million in additional credit to about 2,000 channel partners across North America, temporarily waiving any fees associated with the majority of its partner financing program and exclusive terms to members of its Trust X Alliance and SMB Alliance communities.

Anthony Mackle, Ingram Micro’s senior vice president and chief financial office for the United States and Latin America, tells Channel Partners there’s going to be a slowdown in the payment process of customers getting paid by end users.

Ingram Micro's Anthony Mackle

Ingram Micro’s Anthony Mackle

“We know this is going to happen and we’re seeing very small pockets of this, but believe this is going to expand if [businesses] stay shut down,” he said. “This is going to be tough; they need our help and we’re going to be there for them.”

The programs are designed to help businesses that are exploding because of the pandemic, such as health care, as well as those that are losing revenue from shutting down, Mackle said.

Available immediately in the United States and Canada, Ingram Micro’s new KickStart Financing and Future Funds programs allow channel partners additional cash flow options to finance the technology, services and support needed in real-time, allowing for more complete solutions to be sold together.

In addition, the Future Funds program is offered with interest-only payments for six months and starting payments as low as 1.5% of the total purchase price. At month seven, the customer is presented a choice to pay off the balance or finance for an additional 12-60 months.

“We have the expertise and solutions we need to help our clients regardless of the business climate, and now we have even more flexibility on how we can manage our cash flow,” said Mark Essayian, president of KME Systems, a Trust X Alliance member.

Also, LogMeIn has expanded its Emergency Remote Work Kit offerings to include GoToConnect, the company’s cloud phone and unified communications and collaboration (UCC) platform, to help K-12 schools make the shift to remote learning.

Under the expanded offering, K-12 schools will be eligible for free cloud phone and UCC services through the end of the school year via LogMeIn’s GoToConnect platform. The new offering is designed for schools to keep students, teachers, parents, administrators and staff connected with free soft phones, voice and video calling, and messaging that can be used on PCs, Macs, Chromebooks and mobile phones (iOS and Android). And unlike traditional phone systems, no hardware, networking or number porting is required.

Aimed at both customers and critical service providers like schools, hospitals and health care companies, municipalities and non-profit organizations, LogMeIn launched the complementary Emergency Remote Work Kit program earlier this month in response to the pandemic with the goal of helping customers and critical service providers accelerate efforts to keep their employees, students and citizens safe by shifting to remote work.

Under the expanded offering, K-12 schools will be eligible for …

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