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Vonage Offers Remote Environment Solutions for Coronavirus Response

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Remote working, learning, health care

Vonage has unveiled several new solutions for organizations that need to operate in remote environments during the coronavirus pandemic.

Vonage solutions enable telehealth engagements for health care professionals and online learning environments for educators, as well as connections with customers, collaboration with colleagues, and the ability to connect contact center agents with customers from any location.

The new offers include:

  • Access of up to 250 mobile-only licenses free for up to 90 days, allowing teams to work from anywhere using the Vonage mobile or desktop application and providing immediate access to the full suite of Vonage Business Cloud (VBC) capabilities
  • A stand-alone video conferencing solution for anyone to use free of charge for up to 90 days
  • Ninety days of free VBC service for health care providers, educational organizations and nonprofit customers
  • A free Instant Alert SMS service to distribute real-time updates on the Covid-19 pandemic from government agencies for health care service providers, communities and government agencies
Vonage's Alan Masarek

Vonage’s Alan Masarek

“Vonage is doing everything possible to help maintain the health and well-being of our employees, while helping our customers do the same,” said Alan Masarek, Vonage‘s CEO. “We know how important it is to avoid disruptions in communications for those working to support public services through this crisis. We feel it’s important to do our part to help vital services and support professionals communicate smoothly through this challenge.”

Replacing a current phone system with a cloud communications solution to address the crisis is not what many organizations are focused on right now, especially those in the midst of working to keep health care and education systems going, he said.

“That’s why we’ve offered free alternatives to enable work from anywhere,” Masarek said. “We humbly thank those working to combat and contain this threat, and are here to provide the support they need to stay in touch, from near and far.”


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