The UCaaS provider will offer exclusive training and support to the IT services provider, which will function as a “strategic” partner and sell RingCentral’s cloud communications, collaboration and contact center products.
John Lyons, ConvergeOne’s field organization president, said his company has attained a net promoter score (NPS) of 70. He said ConvergeOne’s cloud and managed services fit well with RingCentral’s UC and collaboration technologies.
“We are delighted to continue to build upon our strategic partnership with RingCentral by joining its Platinum Partner Program,” Lyons said.
— Lisa Del Real (@DelRealLisa) October 22, 2019
“ConvergeOne understands the changing market dynamics from the world of legacy on-premises systems to the new cloud solutions, and we’re thrilled they have selected RingCentral as their strategic unified communications as a service (UCaaS) solutions partner,” said Zane Long, RingCentral’s senior vice president of global channel sales at RingCentral. “Together with ConvergeOne, we look forward to helping the customers that are interested in transforming their companies and leveraging the cloud solutions for their business.”
ConvergeOne earlier this month announced a midmarket UCaaS initiative in partnership with Avaya, Cisco and RingCentral.
|Here’s our most recent list of important channel-program changes you should know.|
RingCentral last week announced a partnership with the distributor Synnex. We would remiss if we did not mention the company’s recent strategic agreement with Avaya. RingCentral is paying about $500 million to serve as Avaya’s exclusive UCaaS solution provider.
Check out what Amanda Jardine, RingCentral’s channel programs’ director, told us about the vendor’s channel expansion plans.