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CoreDial Intros CCaaS Certification Program

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Cloud Contact Center
CoreDial on Tuesday unveiled its new CoreNexa Contact Center Certification Program, a training suite that allows the company’s partners to independently sell and deploy its contact center platform. The program includes extensive training on product, and how to sell, configure and support customer solutions. Certification is optional for qualifying CoreDial partners and there is no fee to enroll. Ken Lienemann, CoreDial’s chief revenue officer, tells Channel Partners his company came to market with its contact...

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