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TBI Appoints CenturyLink Alum as VP, Announces 5 Promotions

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TBI has hired Scott Whalen, previously with CenturyLink, as vice president of strategic partnerships, charged with further aligning vendor programs and emerging solutions with TBI partners.

TBI's Scott Whalen

TBI’s Scott Whalen

In his new role, Whalen will work closely with vendors to identify products and create specific programs that TBI partners can leverage to increase sales. He brings 20 years of telecom industry experience to TBI, with the last 16 being in various leadership roles within CenturyLink.

Most recently, he managed the CenturyLink-TBI relationship, helping to align products and channel sales teams across the country. He spearheaded many new programs within CenturyLink’s channel program.

“It has been rewarding to spend the last several years working alongside TBI and contributing to their growth,” Whalen said. “I am very excited to be able to join this talented, award-winning team that has established themselves as not only a premier master agency but a reliable and trustworthy business partner to both agents and vendors alike. I’m excited to help accelerate TBI’s success as they move to the next level.”

“Scott is highly regarded in the industry and among TBI’s agent community,” said Geoff Shepstone, TBI’s president. “We’re excited to have him join the executive leadership. His longstanding relationship with TBI, proven leadership and hands-on organization will augment TBI’s value of white-glove service delivery.”

Here’s our list of channel people on the move in May.

TBI also announced several promotions:

  • Dave Landsberger was promoted to senior director of training and events. In 2018, he took on the role of event production, including TBI’s annual Big Event, which saw a record 460 attendees in 2019.
  • Joe Fizor was promoted to lead solution engineer, working with TBI’s partners as their go-to agnostic resource to help them design the right solution to meet their customer’s needs while avoiding potential issues, and to identify solutions that can be added to existing environments.
  • Dan Beuder was promoted to senior account manager, leading TBI’s new outbound 8×8 team.
  • James Pike was promoted to inside channel manager. He will be the first of a new role combining some operations functions, as well as channel management for a transactional partner base.
  • Rifat Ahmed was promoted to omnicenter systems administrator. He manages all requests and needs for TBI’s omnicenter, and serves as the subject-matter expert for Five9 and TBI’s omni-center team.

One comment

  1. Avatar Bi Lin August 6, 2019 @ 8:45 pm

    TBI and Scott Whalen are dishonest and make fraud look innocent.

    They put a good face on dishonest practices.

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