Comcast, 8×8, AT&T, Verizon Clean Up with TBI Partner Awards


Champagne Toast

Chicago-based TBI has doled out 10 awards to its top suppliers.

AT&T took home honors for Vendor of the Year, and its own Scott Kalata won Channel Manger of the Year.

Meantime, its rival Verizon also won two awards: Back Office of the Year for Omni Center – TBI’s multichannel contact center that performs both outbound and inbound vendor and partner campaigning – and Omni Center Vendor of the Year. Comcast Business doubled up as well, winning Marketing Vendor of the Year and Omni Center Channel Manager of the Year.

TBI honored the award winners at its Big Event, May 9, in Chicago.

The relationship between AT&T and TBI goes way back. TBI was the only master agent to make platinum in the AT&T Alliance Channel.

Other companies won awards. 8×8 and CloudGenix won the respective UCaaS/CCaaS and SD-WAN categories. 8×8 channel chief John DeLozier showered praise on TBI.

8x8's John DeLozier

8×8’s John DeLozier

“We are thrilled to have received this recognition. TBI is not only an incredible master agent, but they are currently 8×8’s all-time leader in revenue,” DeLozier said. “We love their commitment to the channel, and investment in not only 8×8 but in Generation CX.”

John DeLozier gave a keynote session at the conference, discussing the centrality of customer experience. Other vendors shared their predictions and warnings for the rise of 5G

The 10 awards are listed below:

  • Back Office of the Year (Agency): Hypercore
  • Back Office of the Year (Omni Center): Verizon
  • Omni Center Vendor of the Year: Verizon Mass Markets
  • Vendor Channel Manager of the Year: Scott Kalata, AT&T
  • Vendor Channel Manager of the Year (Omni Center): Jon Holsman, Comcast Business
  • Marketing Vendor of the Year: Comcast Business
  • SD-WAN Vendor of the Year: CloudGenix
  • UCaaS/CCaaS Vendor of the Year: 8×8
  • Engineering Vendor of the Year: Vonage
  • Vendor of the Year: AT&T

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