VoIP service providers can access their CCH SureTax taxation offerings via an API integrated into Telinta’s cloud-based TeliCore softswitch platform. It integrates CCH SureTax with the same platform used by Telinta customers to perform other key functions for switching, billing and customer management.
When a VoIP provider offers hosted PBX, business and residential VoIP, mobile and other services, there may be taxes imposed by federal, state and local regulators which that provider is obligated to calculate, bill and then pass on to the appropriate government jurisdiction. CCH SureTax provides automation and accuracy to help VoIP service providers comply with these requirements, according to Telinta.
Anthony Stiso, Telinta‘s vice president of marketing and sales, tells Channel Partners his company has built “an impressive ecosystem of industry-leading partners who market complementary products and services to the same customers we do.”
“Our partners offer the mission-critical things that VoIP service providers need, such as direct inward dialing (DID) phone numbers, VoIP termination, IP phones, and taxation solutions,” he said. “In addition to Wolters Kluwer, we have also partnered with Avalara for taxation solutions used by our customers. They access these solutions via an API integrated into our platform, the same platform they use for other key functions such as switching, billing, routing, rating [and so on].
The API was developed by Telinta’s partners and integrated into its platform by the company’s technical team, Stiso said.
“We worked closely with their management to develop a sales process where we could best serve mutual customers, and best communicate the offer,” he said. “Telinta and our partners all market to the same customer — VoIP service providers offering things like hosted PBX, SIP trunking, mobile solutions and other telecom services. We recruit reputable partners to make it easier for our customers to put together the pieces they need. We do this both through technology – like APIs in our softswitch and billing platform – but also through joint marketing and special deals for mutual customers.”
“With our state-of-the-art technology and in-depth industry knowledge, Wolters Kluwer partners with solution providers, like Telinta, to better serve our mutual customers,” said James Paterson, Wolters Kluwer’s vice president and general manger of corporate markets. “Our innovative taxation solutions accessed via Telinta’s cloud-based platform is a powerful combination.”