… additional work, but we’re running pretty tight on those as well. It’s usually under 20-25 days to get that completed.”
And, by the end of this year, CoreDial plans to launch a certification program that will allow partners to handle any configuration on their own without any reliance on CoreDial for services, he said.
“The SME sector has always been CoreDial’s primary focus,” said Alan Rihm, CoreDial’s CEO. “Our distinct ability to accommodate a broad range of deployment methods from standalone installations to sophisticated, customized integrations, opens a whole new area of opportunity for MSPs. We are dedicated to teaching our partners how to sell these dynamic, productivity-boosting tools in the SME market. Crucial customer-engagement capabilities allow small and midsize organizations to not just compete, but to thrive in a complex marketplace.”