TrueUC can be used with a smartphone or tablet with keyboard powered by MetTel mobile connectivity and mobile device management (MDM). Now the mobile worker is equipped with a single device that provides all business computing and communications, the company said.
Gary Gluzman, MetTel’s executive director of product development, tells Channel Partners that mobile-centric UC products like TrueUC allow the channel to “offer state-of-the-art solutions to their customers which fit well with many strategic business initiatives of today’s needs.”
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Many enterprises have a widely dispersed workforce with many mobile customers, he noted.
“MetTel’s TrueUC bridges the gap between all these users and allows workers that are remote to carry a single device and have collaborative communication with their coworkers [and] customers even though they could all be scattered throughout the country,” Gluzman said.
Organizations can access a cloud, API-driven UC offering that combines text, voice, video, chat, email and business app integration, plus mobile connectivity, MDM, single billing and a single support number.
“MetTel is the only carrier to offer such [a] bundle with deep focus on mobile-centric users,” Gluzman said. “TrueUC also has open APIs so that custom integration with third-party (customer relationship management) CRMs can very easily be achieved. Out of the gate, users can integrate with Office 365, Google, Outlook, Dropbox, Twitter, etc., to have a single pane view into all their critical applications.”
TrueUC utilizes the BroadSoft UC-One application while leveraging mobile devices from Samsung and others.
“UC-One, a key element of TrueUC, truly empowers today’s mobile worker,” said Jonathan Reid, managing director of BroadSoft worldwide sales. “UC-One enables teamwork in a mobile environment providing a true collaboration experience anytime, anywhere. Business doesn’t stop when you leave the office and UC-One provides a way to engage others whether in the same building or across the world.”