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Intelisys added a supplier that will help customers’ employees more flexibly send text messages.
MessagePro has partnered with the master agent. The vendor’s Office solution enables employees to exchange text-based messages from a variety of mobile and desktop locations. MessagePro says it can give pre-existing business phone numbers the ability to send and receive texts “without changing carriers or installing new equipment.”
Andrew Pryfogle, Intelisys’ senior vice president of cloud transformation, says his company is increasing value for its subagents through supplier partnerships.
“MessagePro Office, along with the rest of the MessagePro Application Suite, delivers on this objective. MessagePro Office delivers a more seamless customer experience by enabling existing, familiar business telephone lines to be text capable, thereby opening additional, preferred communication options and, ultimately, a better engagement,” Pryfogle said. “This service will be an excellent addition to our sales partners’ customer conversations.”
MessagePro has been around since 2004 and is headquartered in Tampa, Florida. The company’s website cites texting as the most popular form of communication since 2007. A 2014 Gallup Poll found that texting is the leading medium for people ages 19-49, over cellphone calls and email. And that trends pours over into the business world.
“Every day, we see more consumers wanting to communicate with businesses via text. To do business in 2018, every business needs a solution in place to manage texting,” said Gregg Smith, President of MessagePro. “In addition to the basics provided by MessagePro Office, MessagePro offers an entire suite of messaging solutions, including secure messaging, fax, appointment reminders, surveys, interactive messaging primarily for care management in health care, and campus security applications.”
Other features include, message throttling and opt-in/opt-out management.
Intelisys teamed up with mobility provider GlobalGig last month. We most recently wrote about its appointment of Joann Amaral, a fixture in the XO Communications channel, to manage partner development in the Southwest for Intelisys.