PRESS RELEASE — HERNDON, VA (June 6, 2018) – nexVortex, a leader in cloud communications and an industry expert in SIP Trunking and Hosted Voice Services announced today the signing of an agreement with Telecom Consulting Group (TCG), one of the nation’s largest master agencies and providers of telecom and IT services.
The agreement provides TCG agents the ability to sell the entire nexVortex portfolio including SIP Trunking, Managed SIP Trunking (mSIP), Managed Hosted Voice (mHV), and Hosted Contact Center. nexVortex services have been in commercial deployment for over 12 years, making nexVortex one of the most experienced providers in the market. Their focus on delivering voice quality is manifested in a customer retention rate of 99%.
“nexVortex is very excited to be partnering with TCG,” commented Mike Nowak, vice president of sales, nexVortex, Inc. “The TCG culture of delivering best-in-class, high-value solutions matches our own. We pride ourselves on delivering Uncommon Service which begins with presales support, through coordination with number porting and provisioning, to ongoing customer service once the solution goes live. We know that TCG agents will enjoy working with our team.”
“nexVortex is a leader, an innovator, and operationally disciplined,” said Dan Pirigyi, partner at TCG. “Their solution for Managed SIP Trunking with QoS, autodetecting disaster recovery which is included with every SIP account, and the operational tools they deliver with their services really caught our attention. Both companies are dedicated to delivering an exceptional customer experience and we look forward to partnering with nexVortex in building our mutual business.”
As older circuit switched infrastructure and equipment are retired at an accelerated rate, solutions like those delivered by nexVortex will continue to grow as cloud communication services becomes the new standard.
nexVortex is a leader in cloud communications for businesses, specializing in SIP Trunking, multi-site applications, hosted voice, hosted contact centers, and customized solutions. nexVortex has established itself in the marketplace based on four overarching tenets: Uncommon Service, Uncommon Know-How, Uncommon Commitment, and Uncommon Innovation. These principles drive nexVortex’s mission to provide its customers with the IP knowledge, services, and capabilities they need to improve their business communications. Visit http://www.nexVortex.com, follow us on social media, and learn how we can help you meet your business needs.
TCG is one of the nation’s largest Telecommunications Master Agencies: Telecom Consulting Group. Its portfolio ranges from Voice services, Cable solutions, IP Telephony, Data and Fiber networks, Hosted Voice solutions, Call Center applications, Virtualization data storage and back up, and conferencing and collaboration services. As a reliable partner TCG creates solutions to help its Agents and customers in virtually all industries to be more successful. With its high-value products and intelligent solutions, TCG plays an important role in helping its partners find answers for their customers in a world of ever changing technology. Further information on TCG is available on the Internet at www.tcg-partners.com.