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PRESS RELEASE — CHANNEL PARTNERS CONFERENCE & EXPO — April 18, 2018 — RBO® TEM (Telecom Expense Management) from Global Strategic Accountants LLC (booth #6086) is a software-as-a-service product that systematically audits invoices from wholesale telecom carriers such as AT&T and Verizon as well as independent and local exchange carriers or resellers. TEM replaces manual efforts and ensures that resellers are not double-taxed and that the correct regulatory rules are applied to the bills.
“The worst scenario for carriers is to realize that they have been overcharged and were not able to recoup the costs because the time limit to claim those extra costs expired. RBO® TEM helps us challenge billing errors before the bill payment is even due,” said Samantha Maqueo, executive vice president of professional and corporate services, Global Strategic Accountants LLC. “Our reports help organizations by providing proof to support their claims of billing errors in a timely manner.”
“We literally have problems on every bill we receive. Manually auditing wasn’t working. We found every kind of mistake,” said Jim Shriver, unified communications service director, Onepath Systems. “This TEM solution has restored our control over cost and helped us focus on growth and profit.”
RBO® TEM is the first expense management solution with revenue assurance built in. For customers using billing service company Rev.io, RBO® TEM also links every wholesale cost element from the likes of AT&T and Verizon with elements on all end-user bills to ensure that resellers get every service billed to the end customer. “Rev.io’s new REST API can be used with GSA’s RBO® TEM so our mutual clients can capture all of their earned revenue,” said Rev.io Vice President of Sales and Marketing Evan Rice.
Customer trials show that the average reseller captures an additional 34 percent of gross profit by eliminating billing errors from their carriers. Overbilling, coupled with underbilling resale customers, is a costly and common issue in telecommunications.
“Invoice and contract auditing is the source of over half of the expense and revenue recovery by a carrier. The current process used by most carriers, like reverse audits, is archaic and outdated. We believe we have a first for our industry in mid-market revenue assurance automation. For every reseller, I say, ‘it’s time to automate!,’” said Matt LaHood, chief executive officer, Global Strategic Accountants LLC.
Rev.io, recognized as an Inc. 5000 company, provides sophisticated billing-as-a-service (BaaS) to communications and Internet of Things (IoT) service providers, enabling them to manage their end customers’ subscriptions, usage, taxation, billing, and payments. To learn more about Rev.io, go to the Rev.io website or give us a call at 866-470-5502
About Global Strategic Accountants LLC
Global Strategic Accountants LLC provides regulatory, tax, and compliance accounting via a suite of services under the brand name RBO®. These Regulatory Back Office services manage regulatory rules and policies; billing-related customer experience management; carrier licensing; and, reporting and remittance. Within the telecommunications space, GSA provides revenue assurance through its latest service, RBO® TEM (Telecom Expense Management). In addition, the company’s certified incubator aids international or mobile carriers entering the lucrative North American market. GSA serves customers on five continents. For more information, go to GSAudits.com.