As GDPR Looms, Arcserve, Quest, Commvault Stress Importance of World Backup Day

GDPR Compliance

Saturday marks the eighth annual World Backup Day. While the backstory about this awareness day is a bit vague, the concept is a good one: to remind everyone about the importance of saving critical data — or deal with the consequences.

In the business world, data exposure, data loss, and data protection are critical. Putting in place the right practices, policies and solutions — priceless.

When it comes to data protection, General Data Protection Regulation (GDPR) takes center stage for partners and their customers. Although an EU regulation, GDPR aims to improve personal data protection and increase accountability for data breaches that impact organizations worldwide. Any U.S.-based MSP that handles data belonging to EU citizens must be compliant when the regulation goes into effect May 25. Businesses that aren’t compliant face crippling fines.

IDC's Duncan Brown

IDC’s Duncan Brown

IDC research notes that cloud service providers are at risk for underestimating the impact of the new data-protection legislation on their business models.

“CSPs must act immediately to consider their position under the GDPR and review all systems and processes before the 2018 deadline,” said Duncan Brown, associate vice president of security at IDC. “GDPR means increased risk and higher costs for CSPs dealing with personal data.”

With World Backup Day upon us, ArcServe surveyed 600 channel partners, service providers and IT pros across the Americas, Europe and Japan, and gathered insights about their top data-protection concerns. Examples include whether they have a disaster-recovery plan in place, and their confidence levels and views around their business versus personal data.

Respondents categorized 79 percent of their company data as business- or mission-critical, but less than 15 percent reported a high degree of confidence in recovering their data should downtime or a disaster occur.

Survey respondents also ranked their data-protection concerns. The top five: cost of downtime; increased risk from ransomware attacks; complexity of managing varied types of data and systems; meeting compliance regulations, such as GDPR and HIPAA; and IT resource, such as personnel and budget.

“World Backup Day serves as an important reminder to businesses to stop and think about their data backup and recovery posture and ensure they’re employing the right data protection plan, processes and solutions,” said Adrian Moir, technology evangelist for Quest Software’s data-protection business unit. “The goal should always be to have the ability to instantly and cost-effectively recover all data across on-premises, virtualized, cloud and hybrid-based systems and applications with zero impact on the end user. If businesses are not meeting this goal, it’s time to reassess those plans, processes and solutions — and there’s no better time to start than today.”

Moir also noted that companies without a backup and recovery plan in place when disaster strikes are quite literally putting their business on the line.

Commvault, the data-management provider, will “celebrate” IT administrators this weekend.

“Everyone should take time to recognize the critical role data backup and management admins play in ensuring their enterprise’s success in the face of unprecedented data growth, risk and complexity,” said Bill Wohl, Commvault’s chief communication officer. “These unsung IT heroes, often found working late at their cubicle or deep in their firm’s data center, are responsible for managing and protecting one of their enterprise’s core assets — its data. They must do this even as data volumes grow exponentially and as the types of clouds and other infrastructure data is stored on proliferates. They do it while sophisticated cybercriminals increasingly seek to steal or disable this data, and governments around the world implement new data privacy regulations.”

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