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Datto on Tuesday unveiled a road map that includes product updates, a new MSP referral program, investment in new employees, and several executive promotions. It’s the data-protection provider’s first major announcement regarding the status of its business since December’s close of its acquisition by Vista Equity — and the simultaneous merger of Datto with Autotask.
“The first priority in bringing the two companies together is to make sure that partners are front and center, and to help the two separate channels merge into a consistent, high-quality experience across the board,” said Matthew Richards, Datto’s interim chief marketing officer.
With that, Datto touched on four areas of growth and expansion in 2018:
Bigger news for partners is that operationally, the Datto and Autotask merger, into a single company called Datto, is a work in progress. The new company consists of 13,000 MSPs worldwide, with about 10 percent overlap of partners who do business with both companies. Together, these MSPs serve about 500,000 small and medium-size businesses (SMBs).
At the end of 2017, Datto reported a 36 percent increase in monthly recurring revenue; however, that figure includes financials from both Datto and Autotask, as if the two companies had been together. Datto’s business continuity and disaster recovery (BCDR) solutions grew by 33 percent — that figure represents Datto legacy business at the end of the 2017.
In mid-January, Datto held its first combined sales kickoff, addressing sales and marketing. From the partner perspective, changes might not be obvious except for the swapping out of account reps, which will not impact all partners, Richards said.
Currently, the company is busy working on products, product integrations, support integrations and partner program integration, and how all of that will come together. Major announcements regarding this work will be made at …