PRESS RELEASE — Orlando, FL – January 22, 2018 – Unified Office, Inc., a leading managed services provider offering reliable hybrid cloud-based virtual communications services and business analytics, announced today at the IoT Evolution Expo its new Total Connect Now Operations Performance Suite 2.0 (TCNOPS 2.0). An Internet of Things (IoT) based operational performance service, TCNOPS 2.0, now not only monitors and analyzes IoT data but adds the ability to automatically or dynamically control thermostats and other components such as air conditioners, refrigeration equipment, make tables, stove exhaust vents, heaters, security and video systems, safe doors and other devices. TCNOPS will take actions based on trigger events generated from the IoT data that is collected and other internal intelligence. Most IoT systems simply monitor and receive IoT data, Unified Office has taken this one step further by enabling customers to make changes and control machines and other systems on their premises either manually or dynamically based on intelligence gathered by its underlying TCNOPS analytics engine. TCNOPS is also predictive in nature and can proactively spot underlying subtle changes in the devices being managed and report on them before they suffer a potential outage.
“Not only do people have important things to say but machines do as well and what they have to say is often mission critical to a business. They deserve the highest quality of service and the most reliable infrastructure,” said Ray Pasquale, CEO & Founder of Unified Office. “TCNOPS 2.0 uses our highly reliable, broadband based highest quality routing transmission network (HQRP) to deliver and report business critical information utilizing the same platform that is the foundation of our Total Connect Now VoIP business communications system.”
For example a thermostat can be set to a limited temperature range(s) so that when the temperature goes above or below a certain level a predetermined action takes place to conform with existing compliance regulations and an alert is sent to management. This integrates with the Unified Office Operations Management Suite that provides analytics for all of a customer’s services and is easy to configure. Customers can view all indicators as well across all of their stores or offices, down to a single store or office location from any device, anywhere they happen to be at any time and manage them as well.
“Downtime on these critical systems can cost SMBs dearly in terms of regulatory compliance, lost revenues and potential reputational damage,” said Tom Phelan, CTO of Unified Office. “Network unavailability can derail any IoT system and the critical business functions that rely on it. This data gets top priority on our network. TCNOPS 2.0 is a simple, easy to use, pragmatic work horse for our clients that takes no time off.”
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January 16 2019 @ 18:48:27 UTC