First No Bonus, Now No Merit Raise for Frustrated CenturyLink Workers

No Cash

After canceling holiday bonuses, CenturyLink has told employees it also is suspending merit raises this year.

Mark Molzen, CenturyLink spokesman, confirmed the suspension of the annual pay raise.

CenturyLink's Mark Molzen

CenturyLink’s Mark Molzen

“CenturyLink, as all businesses, continually evaluates cost structure and business practices, and adjusts operations to meet the needs of the business,” he said. “As a result, we have made the difficult decision that there will be no merit increases given to employees in 2018.”

In November, CenturyLink confirmed that it was laying off more than 150 employees after the recent close of its $34 billion acquisition of Level 3 Communications. About 165 employees were impacted by the layoffs, including 37 in Louisiana, where the company is based.

“While we are confident we are on the right path to grow our company, we continually need to watch the fundamentals of our business, including revenue growth and expenses,” Molzen said.

Last month, workers were told they wouldn’t be receiving their holiday bonuses because of reductions in operating cash flow.

For the third quarter, CenturyLink’s profit was $92 million, compared to $152 million for the year-ago quarter, down 39 percent. Its operating revenue was $4 billion, down a bit from $4.4 billion in Q3 2016.

A Channel Partners reader who calls himself “Jimmy GotNoRaise” was quick to alert us to the news on Thursday, commenting on our website:

“Guess what just came out today?” the frustrated reader wrote. “No merit increases either now, which usually were given in March/April. CTL can buy billion-dollar companies, but can’t even throw a small bone to the employees doing the work.”


  1. Avatar Joe Got Screwed January 30, 2018 @ 8:43 am

    Yet top level execs received $10m In Bonuses. Go figure.

    • Avatar Former Employee February 27, 2018 @ 5:12 pm

      CenturyLink is no Longer CenturyLink . Level3 has taken over with their we don’t care about the employee or the customer philosophy of running a telecom. The new management is well known for laying off , ageisim and running the existing field employees to the ground. This is very sad because under Glen Post it was a very humane company . One of its core values was ” faith and perseverance ” , as these core values are part of every employees screen saver I wonder how it feels to the ones left after ongoing layoffs occur every quarter.

  2. Avatar Allen Jones May 18, 2018 @ 1:00 am

    Whoever bought into Glen Post’s shpeel in the last 10 yrs. is on drugs. The “guiding principles” were thrown out the window with the Qwest acquisition.

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