TPx Hires ShoreTel Vet as Channel Manager

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**Editor’s Note: Click here to see which channel people were on the move in October.**

TPx Communications, the managed-services carrier, has a new channel manager serving the Southwest. It’s Tanya Palmateer, who will be based in Phoenix.

TPx's Tanya Palmateer

TPx’s Tanya Palmateer

Palmateer brings more than 10 years of supporting partners and their business customers to TPx. Most recently, she spent five years at ShoreTel (now part of Mitel) where she was a partner business manager — serving that company’s Southwest region as well.

“Tanya not only possesses the experience, skill set and business acumen required for the role, she brings the unwavering sponsorship of the partner community with her, and that made her a perfect choice for TPx,” said Mark Harris, director, channel partner program at TPx. “We’re thrilled to have her on our team, and know that she will be a proactive advocate for TPx partners and their clients in the Southwest.”

Palmateer is tasked with supporting existing partners and recruiting new ones. She will work closely with them on choosing the right technology, designing solutions and promoting good customer service. She also will ensure that partners get the training, tools and resources they need to be successful, particularly as more businesses turn to cloud and managed services, TPx said.

“After talking to several partners and getting their feedback, I knew that joining TPx was the best path forward for me,” said Palmateer. “TPx is channel-focused, offers a best-in-class portfolio of enterprise technology solutions, and provides unparalleled customer service. I couldn’t be happier to join the TPx team, and I’m looking forward to contributing to the company’s aggressive expansion nationwide.”

It’s been a busy year for TPx since rebranding from TelePacific Communications in an effort to better showcase its expanding coverage area, in an announcement first made at the Channel Partners Conference & Expo in April. The company last month realigned its service provisioning organization, establishing a team dedicated to provisioning orders and installations for agent partners and their clients. The company also has filled a number of other channel-facing positions — most notably Jim Delis, former Time Warner Cable channel chief, as its senior vice president of national channel development.

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