RingCentral Intros New Digital Innovations

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PRESS RELEASE — RINGCENTRAL CONNECTCENTRAL — SAN FRANCISCO, Calif. – RingCentral, Inc. (NYSE:RNG), the global leader in Unified Communications as a Service (UCaaS), on Tuesday welcomed customers, partners, media, and analysts to its second user conference, ConnectCentral 2017, to explore the future of collaborative communications. RingCentral unveiled new capabilities aimed at empowering employees to better connect with their customers, partners and peers. New innovations announced today and showcased at ConnectCentral 2017 include:

  • New bot and AI integrations with Amazon, Google, and Slack
  • Global expansion in Latin America and increased presence in France
  • New Global Quality of Service analytics

“The innovations we’re unveiling today at ConnectCentral demonstrate how we continue to push the envelope with our industry-leading global cloud communications and collaboration platform,” said Vlad Shmunis, founder, chairman and CEO of RingCentral. “Our unique approach to collaborative communications, global reach, and analytics capabilities are beyond what any other provider in our industry can offer. It is these capabilities that are changing the game for global enterprises as they migrate their communications solutions to the cloud in order to drive improved employee productivity and better customer experiences.”

Creating open platform integrations for intelligent business workflows
In today’s multi-cloud applications environment, open platform integrations are critical to enabling intelligent business workflows. RingCentral is expanding its open RingCentral Connect Platform™ to include new powerful AI, chatbots, and application integrations, including:

  • Call and SMS voice activation with Amazon Alexa®
  • Advanced chatbots within Glip® to create seamless and automated workflows
  • Calls and texts from within the Gmail™ interface
  • RingCentral conferencing and meetings integration available within Slack

For further details, please reference:

Supporting global workforces
Building on the success of RingCentral Global Office™ in Europe and APAC, RingCentral announced expansion of its RingCentral Global Office solution across Latin America. Multinational businesses with offices in …

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