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PRESS RELEASE — CHANNEL PARTNERS EVOLUTION — Dizzion (Booth 1244), a leading provider of end user computing solutions and virtual desktops, announces it has joined Five9’s ISV Partner Program. Five9 is a leading provider of cloud software for the enterprise contact center market. This partnership will give Five9 clients access to an even wider range of innovative cloud solutions in the form of Dizzion’s virtual desktops, virtual application delivery, PCI and HIPAA compliant desktop environments, and cloud storage and file sharing. Dizzion is widely used within the BPO and contact center industry and partnering with a leading contact center software provider will allow more organizations to take full advantage of cloud solutions.
“Five9 is one of the most widely used, widely recognized providers of contact center cloud software. Dizzion’s cloud EUC solutions are a natural fit and complement to Five9’s environment and will allow customers to extend their use of secure and compliant cloud services, giving them even more of a competitive advantage,” said Steve Prather, Dizzion CEO.
Five9’s wide range of products, including inbound, outbound, voice and omnichannel communication solutions, can be run within Dizzion’s high-performance cloud delivered desktops. This combination of solutions allows contact centers to more easily enable remote agents and offer clients a more secure data environment.
“As our customers move their contact centers to the cloud they can greatly benefit from Dizzion’s virtual desktop solution,” said Walt Rossi, Five9, VP Business Development. “We are excited to add Dizzion to our growing ecosystem of partners.”
To better meet the specific demands of contact centers that handle credit card data, personally identifiable information and personal health information, both Five9 and Dizzion offer compliant solutions.
“Compliance is quickly becoming table stakes for contact centers and BPOs,” Prather said. “By utilizing Dizzion’s and Five9’s combined solutions, organizations will more easily be able to achieve and maintain these complex standards within their preferred cloud environment.”
Established in 2011, Dizzion brings the power of cloud computing to the desktop by enabling employees to securely access their applications and data from any device, anytime, anywhere. Dizzion’s proprietary managed desktop service is built on enterprise technology that includes infrastructure, software licensing, management, support and security for a monthly fee. Dizzion is a privately-held company based in Denver, Colorado. For more information, visit https://www.dizzion.com.
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit http://www.five9.com.