PRESS RELEASE — CHANNEL PARTNERS EVOLUTION — 8×8, Inc. (NASDAQ:EGHT) (a Signature Sponsor), the world’s first Communications Cloud provider, and Aryaka®, the leading global SD-WAN provider, today announced a joint partnership that will improve business-critical cloud communications for global enterprises.
Through the partnership, organizations can use Aryaka’s global SD-WAN solution to further improve the superior voice and video quality delivered by the 8×8 Communications Cloud™ for users around the world. 8×8 was recently cited by the Tolly Group as the UCaaS provider that delivers the highest voice quality across multiple client platforms and impairment conditions, and is a Gartner Magic Quadrant for Unified Communications as a Service, Worldwide leader for six years in a row.
Aryaka’s global SD-WAN will provide enterprise-grade private connectivity to further enhance the reliable communications experience for 8×8 Virtual Office® and 8×8 Virtual Contact Center®. Voice and video traffic will be routed to remote locations via Aryaka’s global private network, thereby minimizing unreliable latencies, packet loss and jitter on the public Internet. This will increase employee productivity by eliminating service interruptions and reducing dropped calls.
“Our new partnership with 8×8 enables enterprises to leverage a robust, reliable and flexible global communications cloud that can intelligently and instantly adapt to changing network conditions,” said Shawn Farshchi, President and CEO of Aryaka. “This improves business execution and delivers the stable and high-quality experiences that employees, partners, and customers demand from communications, collaboration and customer engagement operations.”
“8×8 is committed to providing mid-market and enterprise companies with the highest levels of quality and reliability for cloud communications, collaboration and contact center services while simplifying service deployment and reducing costs,” said Mehdi Salour, Senior Vice President of Global Network and DevOps at 8×8. “The Aryaka partnership will enable us to further improve quality of service for voice, video and web conferencing, delivering a superior end-user experience for employees, partners and customers around the world despite underlying customer network conditions.”
Platform Specialty Products (PSP), a global, diversified producer of high technology specialty chemical products, has deployed 8×8 over Aryaka to improve their Unified Communications as a Service operations and provide high-quality communications and collaboration to their employees.
“Prior to deploying 8×8 and Aryaka, our remote locations were experiencing WAN performance issues, which resulted in dropped calls when attempting to connect to other offices around the world,” said Dustin Collins, Vice President of Global Infrastructure Services at PSP. “Post deployment, not only do we no longer drop calls, but voice quality has improved immensely. Our team is more productive as a result. With such a noticeable improvement in network and communications quality, we’re looking to implement the solution in Mexico City, and other locations in China.”
The 8×8 Communications Cloud™ combines unified communications (8×8 Virtual Office), team collaboration interoperability (8×8 Sameroom™), contact center (8×8 Virtual Contact Center and 8×8 ContactNow™) and real-time analytics in a single open platform that integrates across …