Staffing Challenges Offer Opportunity for Channel


A new global survey by 451 Research shows a continuing strong opportunity for channel partners to guide their customers along their paths of compute transformation.

451’s latest Voice of the Enterprise: Servers and Converged Infrastructure study finds that as the rise of IT generalists continues, the lack of specialist server skills grows. It represents about 525 completed surveys and 19 hour-long interviews from pre-qualified IT decision-makers primarily based in North America, Europe and Asia.

451 Research's Christian Perry

451 Research’s Christian Perry

Christian Perry, research manager for Voice of the Enterprise at 451 Research, tells Channel Partners public cloud adoption is inevitable, and organizations continue to investigate those services for any and all potential workload migration.

“But they are increasingly doing so in realistic fashion, meaning they’re eyeing those public cloud costs and comparing them as best as possible against on-premises resources,” he said. “That’s where channel partners can step in and help customers identify the correct balance of on-and off-premises resources, and follow through with services that help enable an optimal hybrid environment.”

More than 65 percent of organizations said that recruiting for roles across both traditional servers and converged infrastructure is increasingly difficult. This comes at a time when organizations are looking to hire more server-based IT staff rather than reduce it in light of continued public cloud migration.

The key driver for increasing server-related employees in the next 12 months was overall business growth at 67.7 percent, followed by IT organizational changes at 42.4 percent. The survey found that concerns continue over the long-term costs of using public cloud, spurring some IT managers to preserve or even expand their on-premises servers and converged infrastructure to support certain requirements.

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“That server staffing isn’t declining, even in the face of continued cloud migration, is at once surprising and promising,” Perry said. “To us, it reflects not only real concerns about the costs of long-term public cloud adoption, but also the preservation of on-premises server infrastructure.”

With the rise of cloud migration, 451 expects the global pool of available full-time employees dedicated to server administration will decline. When asked about hiring difficulties, almost 70 percent of respondents said that current candidates …

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