PRESS RELEASE — SEATTLE – November 7, 2016 – WatchGuard® Technologies, a leader in advanced network security solutions, has developed a certified integration with ConnectWise, a leading business management platform, that provides managed security service providers (MSSPs) with one trusted source for all their managed security service needs. Now, MSSPs can streamline their operations and increase customer satisfaction by delivering enterprise-grade network security that is easy to deploy and manage, and includes automated service ticketing, visibility and reporting.
Business Management platforms are commonly used by MSSPs to enable end-to-end IT service management for their customers. They improve business operations by consolidating multiple applications and functions into one platform, including service ticketing, project management, asset management, and customer relationship management. The WatchGuard-ConnectWise integration delivers a unique combination of capabilities for ConnectWise users that significantly enhances security automation and visibility into managed security services, while providing a scalable and easy-to-manage solution.
Key integration features:
Auto Synchronization of Asset Information — Know Your Customers’ Security
Integrated, Closed-Loop Service Ticketing — Track Issues with Service Ticketing Made Easy
Automated Reporting — Auto Deliver Security Summary Reports to Your Customers
“Ease of management is critical for my business, and WatchGuard has just developed an integration that will make life …
… easier for me and my employees, while improving the security services delivered to our customers,” said Sandro Alvarez, CEO of Internos. “Based on my experience, no other security company integrates with ConnectWise to level of WatchGuard, which is a critical differentiator for my business, and all businesses that use ConnectWise.”
“We were thrilled at the opportunity to work with the WatchGuard team on their integration initiatives through our Invent Program,” said Jeannine Edwards, senior director, ConnectWise Platform Strategy. “By collaborating with us through Invent, WatchGuard demonstrated their commitment to a seamless and best-in-class integration experience for our Partners.”
“At WatchGuard, we recognize that our Partners offer a complex mix of security solutions, from a variety of vendors, to many customers. It is critical to minimize and centralize the management efforts as well as automate the workflows associated with our solutions,” said Himanshu Verma, director of product management for Managed Security Services at WatchGuard. “WatchGuard understands these growing needs, and remains at the forefront of developing industry-leading network security, visibility, and management solutions that empower MSSPs to differentiate in an increasingly competitive marketplace. This includes product features that streamline and automate management, as well as expanding our technology ecosystem with integrations that greatly reduce operational overhead for MSSPs.”
WatchGuard at ConnectWise ITNation, Orlando, Florida, November 9-11:
Visit the WatchGuard-ConnectWise integration page to learn more about this dynamic offering. Visit the WatchGuard MSSP Page to learn more about how WatchGuard enables MSSPs to deliver the highest level of security-as-a-service in the industry.
About WatchGuard Technologies, Inc.
WatchGuard® Technologies, Inc. is a global leader in network security, providing best-in-class Unified Threat Management, Next Generation Firewall, secure Wi-Fi, and network intelligence products and services to more than 75,000 customers worldwide. The company’s mission is to make enterprise-grade security accessible to companies of all types and sizes through simplicity, making WatchGuard an ideal solution for Distributed Enterprises and SMBs. WatchGuard is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit WatchGuard.com.
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