Windstream Gives Small Businesses New Cloud-Based Hosted Communications Service


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Windstream's Sarah DayWindstream is launching a new cloud-based phone service for SMBs that includes collaboration, mobility and continuity features.

Windstream Hosted Communications (WHC) for Small Business gives small business owners access to a set of enterprise-grade features that allow them to “operate with the efficiency and scale of a large business at a price that fits their business model,” according to the company.

“Windstream’s new Hosted Communications solution makes previously unattainable enterprise features available to any small business owner, no matter where they are,” said Sarah Day, Windstream’s president of consumer and small business. “We know operational efficiency is essential to a successful small business. At Windstream, we feel that every small business owner should have access to the best tools available to succeed.”{ad}

With WHC, SMB owners have access to a variety of services, including:  auto attendant, which allows customers to set defined rules and instructions for calls to be properly routed to other locations if they are out of the office; desktop sharing, which allows customers to share screens across devices and users to enhance collaboration and productivity; and office anywhere, which allows business owners to be reached, no matter where they are, on a single number.

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