Broadvoice Adds Channel Manager for Market Expansion

**Editor’s Note: Click here to see which channel people were on the move in August.**

Broadvoice has a new channel manager in the Midwest.

It’s Ryan Ficken, who joins the UC and cloud PBX services provider to help its sales partners with technology selection, customer service and solution design.

Ficken appears new to the indirect sales channel but holds more than 18 years of experience in sales and operations leadership at various companies.

Broadvoice President Sam Ghahremanpour said the company is gaining traction in UC, cloud PBX and SIP trunking.

“Our channel-partner ecosystem is the lifeblood of that effort. Our success is built on our partners’ success,” he said. “We are deeply committed to giving them the dedicated, personalized support they need to grow their business. I could not be happier to welcome Ryan to our channel team, to help do just that.”{ad}

Ficken most recently directed sales for a tourism bureau in Kansas, and has worked at Valu Net LLC, Hasty Awards and Ottawa University.

“Broadvoice stands out in the industry as having the latest technology, a white-glove standard of support and a laser focus on providing the ideal business and marketing tools to enable long-term success for our sales partners,” he said. “I’m excited to roll up my sleeves and get to work helping this world-class group of partners take our innovative and tested set of communications solutions and do what they do best: Compete and win in a fast-moving industry.”

Broadvoice’s human-resources department has been busy. Just last month, the company announced that it hired Tessley Smith, a former Birch employee, as the new director of sales.