Voice4Net Taps Mitel Vet as Global Sales VP

**Editor’s Note: Click here to see which channel people were on the move in November.**

Voice4Net, the Dallas-based provider of customer interaction and voice services, has a new vice president of global sales.

Voice4Net's Will MelendezIt’s Will Melendez, who will oversee the company’s business development and sales activities. He also will be responsible for driving growth in several new sectors, the company said.

Melendez spent four years in various positions at Mitel in the first half of this decade. He followed that up with short stints at Fulton Communications and OnviSource before joining Voice4Net.

“Voice4Net has always been able to solve challenges for its customers in the contact center by tailoring solutions that deliver real-world results, even in unique environments,” said Melendez. “I’m delighted to join the Voice4Net team, to help the company build on its outstanding reputation and significantly expand its customer base.”

“I’ve known Will for many years, and have admired his ability to develop sales in new markets,” said Rick McFarland, chief executive officer for Voice4Net. “We are very proud that Will has elected to join our company, and look forward to his contributions as Voice4Net looks to implement an ambitious growth strategy.”

There are several ways for partners to work with Voice4Net. The company says its marketing agent program is designed especially for those who wish to sell the Voice4Net product line, but don’t want to be involved in first-line support or installation. Its reseller program was created for those businesses who already have the experience and infrastructure in place to install systems at customer sites. It includes a training system that the company says makes it easy for engineers to get up to speed quickly on Voice4Net’s products and being customer delivery as soon as possible. Voice4Net also welcomes development partners on occasion; in these cases, the company might work in partnership with the reseller to create a new product line. The reseller and Voice4Net share in the development costs associated with the initial project and then share in the revenue of that product on future sales.

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