**Editor’s Note: Click here to see which channel people were on the move in November.**
Windstream has appointed Sarah Day as the new president of its Consumer and Small Business (C/SMB) unit, effective Jan. 1.
Day, who joined the Little Rock, Arkansas-based business communications giant in 2008, will be responsible for leading, managing and developing the short- and long-term strategies of the unit.
“I have great confidence in Sarah,” said Tony Thomas, Windstream’s CEO. “She has a tremendous wealth of experience as a strategic leader and is delivering high-quality products to our customers.
Day has served as interim C/SMB president for six months and was previously senior vice president of C/SMB marketing and customer care.
“I believe in the strategic decisions that have been made by Tony and I look forward to working with my team in implementing those decisions,” Day told Channel Partners. “We are up for the challenge and will work hard every day to give our customers a world class experience.”
Day has specific goals in mind for the C/SMB.
“First, we must provide an exceptional customer experience through a best-in-class network,” she said. “Second, we must leverage our network to provide our customers with a variety of high quality and reliable services. Third, we must continue to identify and pursue new customers.”
Last month, Windstream reported a smaller-than-expected net loss of $7 million, or a loss of 8 cents per share, and total revenue of $1.5 billion in the third quarter of 2015. Consumer service revenue was up on a sequential basis with continued growth in high-speed Internet bundled revenue.