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Sandler Partners, ZeroOutages Team on Internet Circuit Monitoring

PRESS RELEASE — HERMOSA BEACH, California, Nov. 16, 2015  — Sandler Partners, America’s Fastest Growing Distributor of Connectivity & Cloud Services, announced today that through its partnership with ZeroOutages it will offer next-generation Internet circuit monitoring to its network of more than 3,000 technology sales partners.

Using ZeroOutages’ Vivo solution, Sandler Partners is enabling its sales partners to offer their business customers FREE circuit monitoring with automated network alerting in the event of a network issue and/or Internet outage. Best of all, this service comes with access to ZeroOutages ZOOM portal, so that Sandler’s sales partners can monitor all of their customers via a single easy-to-use web interface.

Sandler Partners agents also can offer customers next-generation, carrier-neutral SLA and bandwidth monitoring, along with automated ticketing, for a small monthly fee. As a result Sandler’s sales partners can now offer complete WAN management from a single source.

Additionally, Sandler Partners agents can obtain carrier credits for their customers when provider SLAs are not met.  This annual SLA audit feature enables Sandler Partners agents to deliver significant added value for their customers.

“Sandler agents can now offer unique Internet monitoring and management services to their customers,” says Daren French, vice president of business development, ZeroOutages. “They now have a single source to provide advanced carrier-neutral SLA monitoring, network redundancy, link bonding, SD-WAN and provider ticketing.”

“Since partnering with ZeroOutages, we already have seen rising demand for their services,” said Alan Sandler, managing partner for Sandler Partners. “Both our sales partners and our network providers have expressed excitement about the Vivo solution as a way for carrier and client teams to work together to monitor network performance and provide an enhanced customer experience.”

Highlights of the free Sandler Partners Vivo service include:

  • 24/7 network monitoring via a highly secure and redundant global data center
  • Email status alerts to an unlimited number of designees
  • Complete visibility to customer networks via the agent’s personal ZOOM web portal

These basic features can be upgraded to the full Vivo service for a small monthly fee. The full Vivo service includes …

… all of the above-mentioned features plus:

  • Next-generation Internet circuit-specific SLA monitoring
  • Bandwidth usage monitoring and automated upgrade alerting
  • Full path-performance testing along with multihop jitter algorithmic examination
  • Annual SLA audit to determine if credits are justified based on circuit performance
  • Service provider ticketing and tracking throughout the service issue

Beyond circuit monitoring, Sandler Partners agents can add-on functionality not available from any other master agent, including ZeroOutages Active/Failover service, which provides localized link bonding when multiple Internet circuits are available and fully managed network redundancy for customers that are leveraging cloud services such as VoIP, Microsoft Office 365, Salesforce and others.

To learn more about becoming a Sandler Partners agent, and our free circuit monitoring program, please visit us online at www.sandlerportal.com or call us at 310-796-1393.

About Sandler Partners

Sandler Partners is America’s Fastest Growing Distributor of Connectivity & Cloud Services, having been named to the Inc. 5000 list of America’s Fastest Growing Private Companies for the sixth straight year in 2015. Over the years, we’ve expanded beyond our telecom roots to also deliver best-in-class cloud, colo, mobility and continuity solutions from 100+ suppliers through a network of more than 3,000 expert technology sales partners — agents, VARs and MSPs — to thousands of small, medium and enterprise organizations nationwide. www.sandlerportal.com

About ZeroOutages

ZeroOutages, a division of XRoads Networks, was founded in 2004 as the world’s first Redundant Internet Service Provider (RISP). ZeroOutages specializes in Internet redundancy and optimization solutions utilizing our patented split-tunnel bonding technology. ZeroOutages intelligent and managed network services optimize Internet connectivity and access to cloud services like VoIP, SaaS (e.g., Microsoft Office 365), and CRM/ERP solutions. ZeroOutages provides a simple and turnkey solution that delivers peace of mind by reducing end-user complaints. www.zerooutages.com


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