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Broadview Launches Unified Agent Portal to Manage Multiple Customer Accounts

PRESS RELEASE — CLOUD PARTNERS — Broadview Networks (Booth 515 and Meeting Room Sponsor), a leading cloud-based provider of communications and information technology services, announced today the release of its new, online portal, MyOfficeSuite Agent, designed specifically for the agent channel.

MyOfficeSuite Agent is a hosted, unified portal that enables agents the ability to access and manage all of their customer’s accounts through a single site, using one set of login credentials.

“MyOfficeSuite Agent is a game-changer for the agent channel, simplifying how agents can manage their customer’s accounts and providing them critical information to build their business, increase revenue and deliver their customers the best experience possible,” states Donna Wenk, Broadview Networks’ Senior Vice President of Alternate Channels.

  • MyOfficeSuite Agent features key functionality designed to help agents grow revenue:
  • Streamlines the management of accounts so agents can focus on strategic growth, instead of routine tasks.
  • Customers can add services and features independently, so agents can make more doing less.
  • Agents can view what services each customer has to quickly target upsell opportunities by customer need.
  • Contract expiration dates are prominently displayed for convenience so agents never allow existing revenue to slip away.
  • Agents can provide their customers with the best user experience possible and the greatest benefits of having a cloud-based, unified communications solution. 

Cloud Partners attendees in Boston, September 16-18, can visit booth #515 for a demonstration.

For more information, contact your Broadview Networks Channel Manager or call 1 (866) 271-8666.


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