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Microsoft, Dell Team on Windows 10 Devices, Support

Microsoft and Dell are partnering to offer premium Windows 10 devices, services and support to enterprise customers.

The expanded team-up between the tech giants is part of Microsoft’s new Surface Enterprise Initiative, which aims to give businesses improved mobility and productivity through Windows 10, the software giant’s new operating system that launched this past summer.

Starting next month in the U.S. and Canada, Dell will sell Surface Pro tablets and Surface accessories through its North America commercial sales organization, and later in the year on Dell.com/Work. This will be rolled out to the remaining 28 markets of Microsoft’s Surface commercial channel starting early next year.

Surface Pro devices sold through Dell will include the option of Dell Services, including a Dell hardware warranty that’s good for up to four years; ProSupport with Accidental Damage Service; and configuration and deployment services. The Surface Pro will be sold alongside Dell’s existing Windows tablet portfolio.

“We want to move people from needing, to choosing, to loving Windows and so do our partners,” said Satya Nadella, Microsoft CEO. “Our global enterprise customers have asked us to match the Surface Pro 3 and Windows 10 experience with enterprise-grade support and services – and our partnerships like this one with Dell will do just that.”

This latest version of Windows will roll out new enterprise options this month. Those include Enterprise Data Protection (EDP); Microsoft Passport for enterprise, which helps business workers securely log in to apps, websites and networks without the need for a password; and Windows Store For Business, which offers what the company calls a unified Windows app store experience.

Microsoft says 75 million devices are already running Windows 10 in its first month of availability.

Earlier this year, Microsoft announced an expansion of its Cloud Solution Provider program and said more partners will be able to sell Surface – noting that the number of resellers who can get their hands on the device will increase from a few hundred to a few thousand around the world before the year is out. It’s an “integral part or our Windows strategy,” the Redmond, Washington-based company said.

Channel Partners Editor-in-Chief Lorna Garey broke down Windows 10 in an opinion piece a few weeks ago, noting that reviews at launch were generally positive.

Follow senior online managing editor Craig Galbraith on Twitter.


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