The second-quarter report shows acceleration of secure work-app deployments that enable users to perform work-related and personal activities on the same device, protecting user information such as email, contacts, voice mail, text messages and location.
Karen Reynolds, Good Technology’s chief communications officer, tells Channel Partners that as more businesses convert their computing platforms to mobile, “they are looking for the highest level of security coupled with a great user experience.”
“In many cases, businesses want to work with their existing channel partners so they can source all of their IT solutions from one company,” she said.
With 67 percent of organizations now using two or more apps beyond email, companies are rapidly mobilizing content and apps while strengthening their cyber resiliency, according to the report. The average business now uses nearly three and a half apps in addition to email, with secure browser leading all app categories for three consecutive quarters.
Employees are requesting secure mobile access to corporate information located behind the firewall. The top five app categories across devices are secure browser, custom apps, secure instant messaging, document editing and document access.
“This translates to a huge opportunity for channel partners to guide their customers on what solutions are out there and can be deployed today, so as to protect their intellectual property from cyber threats,” Reynolds said.
The biggest custom app growth occurred in energy and utilities, which claimed 49 percent of all apps being custom built, while insurance continued to be an aggressive adopter with 32 percent.
Financial-services firms continued to invest heavily in secure instant messaging, according to the report. Business and professional services showed high demand for document workflows, with document-editing apps and document-access apps representing 37 percent and 15 percent of apps used by law firms, consultants and accounting firms. Government agencies and other public-sector institutions also focused their mobile initiatives on document-based workflows.
As for device activations, iOS retained the top spot despite seeing a drop in overall market share for the second straight quarter, from 70 percent to 64 percent. Android’s market share increased to 32 percent while Windows totaled 3 percent. In the tablet market, iOS dropped from 81 percent to 64 percent, while Android increased to 25 percent. Windows, which totaled 1 percent just two quarters ago, grew from 4 percent to 11 percent.
iOS continued to surpass Android in regulated industries, such as public sector (79 percent), education (76 percent) and health care (70 percent). For the first time, Android moved ahead of iOS in high tech (53 percent), and gained in energy (48 percent) and manufacturing (42 percent).