AT&T’s Partner Exchange has graduated its first class in the Master level of its new Certification Achievement Program (CAP), the first such program to be offered through AT&T’s indirect channel.
The eleven graduates come from service-provider resellers of AT&T high-speed networking who, having completed the online core and professional courses of CAP’s Network Professional track, proceeded to the in-person final tier – the CAPStone – at the AT&T Foundry in Plano, Texas.
Sue Galvanek, VP of marketing for AT&T Partner Solutions, reports that the carrier has seen a 290 percent rise in partner-training participation since switching to the CAP program, first announced in March. Partners can choose from Networking, Cloud and Hosting, and Mobility tracks, although the Master-level curricula of the second two are still under review.
Under AT&T’s Partner Exchange resale program, service providers “can create customized, co-branded solutions that are powered by the AT&T network and bring them to market with the products and services that they sell,” said Galvanek. “Partners are in the driver’s seat with this true resale model, allowing them to transfer to a recurring revenue model. They bundle their solutions up, and they own and are responsible for the end-customer relationship.” AT&T also provides them with tools to manage this end-customer relationship, she said.
Channel Partners talked with two of the graduates, Peter Arts, account manager of Alliant Technologies, and Michelle Henley, senior sales director, Creative Technology Partners, to learn what they took from this immersive, two-and-a-half-day experience in Plano. Click here for that Q&A.