PRESS RELEASE – REDWOOD SHORES, CA–(Marketwired – Jul 13, 2015) – To help companies support their complete quote-to-cash process in the Cloud, Oracle (
In the past, these different processes were often siloed, particularly when some elements operated in the Cloud and some did not. This made it extremely difficult for companies to create a virtually seamless, transparent business flow, causing significant revenue leakage, high days sales outstanding, and customer dissatisfaction. With these two new products in the Oracle Supply Chain Management Cloud, Oracle can now deliver a complete quote-to-cash Cloud solution to drive enhanced customer experience, revenues, and margins.
“With the introduction of Oracle Order Management Cloud and Oracle Global Order Promising Cloud, customers can now run their entire quote-to-cash process in the Oracle Cloud,” said Jon Chorley, group vice president of supply chain management product strategy, Oracle. “By delivering an enterprise-class order management platform, which is also matched with quoting, sales, fulfillment and billing all in the Oracle Cloud, our customers can deliver uncompromising efficiency, satisfaction and performance.”
Oracle Order Management Cloud
Oracle Order Management Cloud is an order capture and fulfillment Cloud solution that is tightly integrated with Oracle Global Order Promising Cloud. It is designed to improve order handling across the order-to-cash process. Pre-integration, centrally-managed orchestration policies, global availability, and fulfillment monitoring can enable increased customer satisfaction and order profitability.
Key business benefits include:
Oracle Global Order Promising Cloud
Oracle Global Order Promising Cloud provides fast, accurate, automated order promising capability on the Cloud to source and schedule each order line to help minimize fulfillment costs and maximize customer service.
Key business benefits include:
Oracle Order Management Cloud and Oracle Global Order Promising Cloud’s Integration with Oracle CPQ and Oracle ERP Cloud
Oracle’s quote-to-cash solution is an end-to-end business process that integrates Oracle Order Management Cloud and Oracle Global Promising Cloud with Oracle CPQ Cloud and Oracle ERP Cloud, connecting the sales, fulfillment and finance organizations.
Oracle’s streamlined automated quote-to-cash process helps reduce complexity and IT costs by eliminating bottlenecks and errors for the end-to-end flow across sales, fulfillment and finance organizations. It is designed to increase an organization’s overall sales effectiveness which is critical to improving their customer experience, revenues and margins. It is an integrated, flexible, scalable solution allowing organizations to automate the entire business process. Integration of these key business functions can improve order accuracy, drive fulfillment efficiency, reduce billing errors and strengthen revenue recognition processes. Sales effectiveness can increase as the selling experience is personalized to the customer, offering targeted content, offers, bundles, up-sells and cross-sell. This can in turn increase customer retention and lead to more profitable sales as well as prices that are optimized for each customer.
Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (