**Editor’s Note: Click here for a list of recent channel-program changes you should know.**
By Edward Gately
Partners told Green Cloud they wanted professional services, so Green Cloud obliged, adding engineers and network administrators to handle the additional work.
“We interviewed dozens of our partners and they responded overwhelmingly that they need more engineering expertise and resources in order to make a full transition to selling cloud services,” said Charles Houser, Green Cloud’s executive vice president of marketing and customer relations.
The division will offer engineering and administration support to enhance the resources needed to implement cloud infrastructure and disaster recovery offerings. Services include cloud strategy consultation; data migration; installation services; Windows server administration; and networking and security management.
“It will allow our partners to use us to fill any resource gaps with implementing a new cloud solution or virtual server administration,” Houser said. “Our services are offered on a project basis or ongoing basis so [they] will be available to temporarily fill resource gaps or for contract-based, long-term outsourcing needs.”
Partner feedback also revealed other needs, such as help with lead generation and marketing resources, he said.
“Delivering superior partner support has always been a major part of our value proposition and our new professional services division allows us to take that commitment to the next level,” Houser added.
The private company’s goals for 2015 include continuing “hyper-growth” and becoming cash-flow positive, Houser said.
Green Cloud operates data-center facilities with technology platforms from big names such as VMware and Cisco. It has a channel-only sales model.