ESI Intros New Cloud PBX Solution

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Plano, Texas-based ESI, which designs and manufactures business telephone systems and cloud services, has unveiled its new Cloud PBX solution.

ESI says Cloud PBX blends the benefits of the ESI desk phone with its Web-based application, and includes integrated features such as one-touch call recordings, personalized call routing, multi-device management, visual voice mail, audio conferencing, and unlimited North American local and long-distance calling plans.

“Many cloud providers are racing to add the newest features, while overlooking the intuitive desk phone features that users rely on to run their businesses efficiently,” said George Platt, ESI’s chief executive officer. “With ESI Cloud PBX, we’re bringing features that customers have come to expect from an on-premise solution now into the cloud – but without the complexity.”’

The product joins ESI’s broader portfolio to provide a complete end-to-end cloud solution, including SIP trunking, audio conferencing, CloudFax, and Abillity – a billing application that classifies the billable status of each phone call in seconds.

The solution is available for sale by channel partners. 

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