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CHANNEL PARTNERS Alteva (Booth 7027 and an Executive Sponsor) has integrated Google Apps for Business into its UCaaS platform.
That means businesses running Google Apps on Alteva’s hosted VoIP platform now have access to HD voice service with the gUnify connector, so they may do click-to-dial, call logging and presence.
The connector is installed as a gadget within Gmail. It lets users initiate calls to Google contacts and phone numbers appearing in Gmail messages. Users can click-to-dial any number appearing in a Google Chrome browser and connect the call through Alteva. Users also can tag calls and log call notes to CRM and project management applications.
Weve seen rapid adoption and growth of Google Apps for business,” said Bill Birnie, CMO of Alteva. Offering this integrated solution and partnering with gUnify is another way that Alteva is constantly innovating and offering the latest and best technologies for our customers and channel partners.”
Alteva is demonstrating its Google Apps integration in its booth this week at the Spring 2014 Channel Partners Conference and Expo.