for our recently compiled list of new products and services that partners can sell.**
Unify this week released an updated version of its OpenScape Contact Center Suite.
The platform now lets agents and supervisors work form iPhones and iPads, and Android smartphones and tablets. It also features a new analytics package thanks to a partnership with business intelligence software provider Softcom. Unify said contact center managers now may monitor agent and campaign stats in real-time.
Other enhancements include:
The new product is available now, and through Unify’s partners.
Unify is the former Siemens Enterprise Communications.