Avnet Technology Solutions said on Wednesday it has earned Polycom’s RealPresence Services Specialization designation.
That means the IT distributor now may offer technical assistance to its resellers in the United States and Canada. That further means that partners don’t have to develop UC customer service capabilities in-house.
As such, the Avnet technical assistance center will provide Level 1 and Level 2 support from technicians certified on Polycom’s video conferencing platforms.
Security and UCaaS and SD-WAN, the triple-headed monster, dominated the news last week. https://t.co/Yoq7yrjhkf
October 19 2018 @ 21:53:25 UTC