2013 North American Business Connectivity Award Winners Announced

Strategy and research consultancy ATLANTIC-ACM has announced the winners of its 2013 North American Business Connectivity Awards. The awards were delivered by ATLANTIC-ACM CEO Dr. Judy Reed Smith and were based on nearly 5,000 individual ratings of service providers by their enterprise customers for the forthcoming 2013 edition of ATLANTIC-ACM’s North American Business Connectivity Report Card. ATLANTIC-ACM’s Report Card Series provides insight into service provider performance through customer evaluations in customer acquisition and retention areas, including network, products and key touch points.

The winners of ATLANTIC-ACM’s 2013 North American Business Connectivity Awards are:

  • EarthLink – Midsized and Under Service Provider Voice Value
  • Fibertech – Midsized and Under Service Provider Brand, Sales Reps, Provisioning, Network Performance, Billing, Customer Service and Data Value
  • Level 3 – Large Service Provider Brand and Network Performance
  • Sprint – Large Service Provider Provisioning
  • tw telecom – Large Service Provider Sales Reps, Billing, Customer Service, Voice Value and Data Value

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