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Managed unified communications (UC) provider Whaleback Managed Services today unveiled CrystalBlue Mobile (CB Mobile) and CrystalBlue Desktop (CB Desktop), two new softphone applications developed by the company to extend the capabilities of their CrystalBlue Unified Communications to smartphones, tablets and desktops. The new softphones are fully integrated into Whaleback’s CrystalBlue Unified Communications Service creating what the company says is a seamless unified communications mobile experience.
CB Mobile is available for the iPhone, iPad and Android smart phones, while CB Desktop is available for Windows and Mac OSX. All versions are available today and provide the functionality of an office phone over a Wi-Fi network, a LAN connection and/or a cellular data service. Each CB Mobile softphone can be configured as an independent extension or to share the same extension as a desktop phone. All calls placed and received can be viewed and reported using Whaleback’s CrystalBlue Call View.
“For many of our customers, mobility is among the most critical of their business communications needs,” said Roger Walton, chief product officer for Whaleback. “With CB Mobile, executives, salespeople, support staff and remote workers can place and receive calls wherever they are with all of the convenience of being integrated with the company’s phone system.”